Paul hajj. Principal product designer. Full-stack. Sydney-based.
11+ years shaping product direction and execution across enterprise, government and ventures.
Part design leader, part individual contributor, taking initiatives from inception to impact.
HMW work together?
0499 384 622
design@paulhajj.com
Design that drives business outcomes.
AdsManager @ Cartology
Implemented a design strategy and framework to support a new SaaS platform set to manage $500m in annual revenue.
Social Boost @ Domain
Product redesign that contributed to tripling FY23 projections and generating $7m in new revenue.
UpKeep+ @ IAG
Led a DVF squad and secured an initial $750k (of a $7.2m funding envelope) to incubate and launch an MVP.
Carbar @ IAG
Desirability Lead on a cross-functional team that resulted in IAG acquiring a majority share in Carbar for $17.1m.
A bit about me.
My approach to design
For the last 11+ years I've been embedded in corporate, government, and venture environments, working end-to-end across strategy, research and design lifecycles.
I’m often shipping between design leadership and leading the work, where I’ll shape product and design direction while staying immersed in the problem space and seeing initiatives through to impact.
More recently, this has included leading research and design for a federal digital health tool (Healthdirect), creating the design foundation for a retail media SaaS platform handling $500m+ of annual ad spend (Cartology), and helping medium-sized businesses explore and validate new value propositions (Design Intoto, PaidRight).
I’m drawn to design because of the universality of its application. Different sectors, different challenges, same potential; how do we connect pixels (craft) with people (strategy) with profits (outcomes).
How I’m using AI
It’s an interesting time in this space and I’ve maintained cautious optimism. There’s a lot of premature hype, but still a lot of potential value.
I've been experimenting with integrating different tools at different stages of my workflow. (Perplexity) for deep research. (Claude Code) for building. Exploring how tools like (Stitch) and (Magic Patterns) can accelerate consistent design outputs at scale.
Achieving velocity has been the more accessible value add. Preserving intention and sharpness is proving the harder problem. Lately my most valued use-cases have been pressure testing existing product and design direction and surfacing blind spots through feedback loops.
Brands I’ve worked with
(Enterprise)

Yum! (KFC)

Cartology

Domain

IAG

NRMA

CBA
(Government)

Healthdirect

Dept. of Health

Service NSW

DHS

NSW EC
(Ventures)

DIT

PaidRight

Carbar

RealBase

V2.ai
Experience

Product design and strategy
@ Independent consulting
Contract / Fractional
2025 - present

UX Lead
@ Healthdirect Australia
Contract
2025 - 2026

Principal consultant, design
@ V2.ai
Contract
2025 - 2026

Principal product designer
@ Domain
Full-time
2023 - 2024
Senior service designer
@ Domain
Contract
2021 - 2022

Lead designer, innovation
@ IAG
Full-time
2020 - 2021
Senior experience designer
@ IAG
Full-time
2018 - 2019

Experience designer
@ Folk
Full-time
2016 - 2018
how might we work together?
design@paulhajj.com